Last Updated: October 2025
At R-H Container Service LLC, we’re committed to ensuring that your products are delivered safely, on time, and with full transparency. This Shipping Policy explains our processing times, delivery options, fees, and other important information related to shipping.
By placing an order through r-hcontainerservice.com, you agree to the terms outlined below.
1. Order Processing
Orders are processed within 1–2 business days after payment confirmation.
You’ll receive an order confirmation email and a shipping confirmation email with tracking details once your order has been dispatched.
Orders placed on weekends or public holidays will be processed on the next business day.
If we experience a high volume of orders or unexpected stock delays, you’ll be notified via email.
2. Shipping Coverage
We currently ship within the United States and to selected international destinations.
Please ensure that all delivery details are correct to avoid delays or failed deliveries.
3. Shipping Costs
Shipping charges are calculated during checkout based on order weight, dimensions, and destination.
The final shipping cost will be displayed at checkout before payment — no hidden charges.
All prices are shown in USD.
4. Delivery Timeframes
Domestic Deliveries: Usually arrive within 2–7 business days.
International Deliveries: Typically arrive within 7–22 business days, depending on customs clearance and courier schedules.
Please note that delivery estimates are based on carrier performance and may vary during busy seasons or unforeseen events (e.g., weather, customs inspections, strikes).
5. Tracking Orders
Once your order ships, you’ll receive a tracking number via email so you can follow your delivery in real-time.
If tracking updates are delayed, allow 24–48 hours for the courier’s system to refresh.
6. Delivery Address Changes
If you need to change your delivery address, please contact us at info@r-hcontainerservice.com or +1 479-394-9904 before your order is dispatched.
Once shipped, address changes are not possible.
7. Out-of-Stock Items
We strive to maintain accurate stock counts, but if a product becomes unavailable after purchase:
You’ll be notified immediately, and
You can choose between a refund, exchange, or backorder option.
8. Damaged or Lost Packages
We take great care in packaging all products securely. However:
If your item arrives damaged, please refuse delivery (if possible) and contact us immediately.
If your item is lost in transit, contact us within 7 days of the expected delivery date.
We will coordinate with the courier to investigate and either issue a replacement or a refund, depending on the situation.
9. Import Duties & Taxes
Domestic orders include applicable sales tax, shown clearly during checkout.
For international orders, customs duties and import taxes may apply based on your country’s regulations.
These fees are the responsibility of the customer unless otherwise stated.
10. Order Cancellations
You can cancel your order before it has been shipped for a full refund.
Once dispatched, orders can’t be canceled but may be returned after delivery according to our Return & Refund Policy.
11. Insurance
All parcels are insured against loss or damage up to their declared value during transit.
For insurance claims, please provide photos, proof of purchase, and any relevant courier documentation.
12. Customer Support
We’re here to help with any shipping-related questions or concerns.
Contact Information:
📍 R-H Container Service LLC
20 Pear Cir, Greenbrier, AR 72058, USA
📧 info@r-hcontainerservice.com
☎️ +1 479-394-9904
Business Hours: Monday – Friday, 9 AM – 6 PM (CST)
13. Transparency Commitment
We value honesty and reliability.
R-H Container Service provides accurate shipping times, costs, and product details to ensure every customer fully understands their purchase before checkout.
We never misrepresent availability, delivery timelines, or service terms.